how do I clear error code 80070005

Question

I am trying to download an excel file to my computer and I have office 365 from Go Daddy. when I try to log into my go daddy account as instructed by microsoft it send me this error code and says I need to contact the adminstrator. which I am for this computer. what do I need to do to allow go daddy to open office on my computer

Answer 1

Hello

Error code 0x80070005 is an access denied error that can occur when a program you’re running tries to open a file or Windows registry that you don’t have permission to access. This error can come up when you’re installing new software or a Windows update.

If you’re getting this error when trying to activate Office 365 from Go Daddy, there are a few things you can try to fix the problem. Here are some suggestions:

Make sure you’re logged in as the administrator: Log out of your account and log in to the Windows administrator account, which has more permissions to access data and registries, then run the update again.

Update Office: Make sure you have the latest updates for Office to ensure you have the latest fixes for activation errors. To update Office, open any Office application, like Word or Excel. Click File > Account. Under Product Information, click Update Options > Update Now.

Run Office as an administrator: Running Office as an administrator helps fix permission issues that might cause Office activation to fail. Close all Office programs. Press the Start button in the lower-left corner of your screen. Type an application name, like Word. The Word program icon appears in the search results. Right-click the Word icon, and select Run as administrator.

If these steps don’t work, you may need to contact Go Daddy support for further assistance with activating your Office 365 account.

https://support.microsoft.com/en-us/office/office-error-code-0x80070005-when-activating-office-7aa7600f-df57-4aef-81d2-25509c66f865