28,659 questions
Troubleshooter still exists in the Windows 11.
You may navigate to start and then Settings and click on System->Troubleshoot->Other troubleshooters and you will find it there?
How to use GET HELP? Bring back troubleshoot please
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Анастасія Литовка
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Hello! I am from Ukraine and because of war there can be no access to the internet connection, mobile connection, no lights. People who have windows here don't want to use get help. It is not convenient for us. I always used troubleshoot to fix my problems. And now I can't do it. I want to cry. Why do you do it to us? I don't know how to fix an error in get help without internet connection. How to use your get help? (it is complicated for me) Why can't I just fix everything as earlier?
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 17,341 Reputation points Volunteer Moderator2023-08-16T19:40:48.0033333+00:00 -
Анастасія Литовка 0 Reputation points
2023-08-17T12:40:26.6+00:00 It adresses me to get help, which wants to have internet connection.
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Анастасія Литовка 0 Reputation points
2023-08-17T12:41:32.12+00:00 but what if I don't have internet connection on my computer? what should I do?
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Reza-Ameri 17,341 Reputation points Volunteer Moderator
2023-08-17T20:33:44.7433333+00:00 If you go to other troubleshooters, it should show list of troubleshooters.
Would you mind take a screenshot of your screen for the part which is troubleshooter and reply to this post and paste it.
Note when you take screenshot of settings, your email under account might be visible, make sure hide it and other personal data (if any) before posting.
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Анастасія Литовка 0 Reputation points
2023-08-18T10:23:25.4033333+00:00 I have this troubleshoot; but when I want to run it, for example, Bluetooth, I am said that I need to have internet connection, but what If I don't always have it. You know, if there is no lights, no Wi-Fi, no mobile connection doesn't work either.
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Анастасія Литовка 0 Reputation points
2023-08-18T10:27:25.9733333+00:00 and I don't know why it doesn't allow to post a screenshot here. It writes that I can reload a page or cancel
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Анастасія Литовка 0 Reputation points
2023-08-18T10:29:50.84+00:00 may I send it to an e-mail?
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Анастасія Литовка 0 Reputation points
2023-08-18T10:36:44.8733333+00:00 here you are
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Reza-Ameri 17,341 Reputation points Volunteer Moderator
2023-08-18T20:17:58.0633333+00:00 I added the screenshot in your post.
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Reza-Ameri 17,341 Reputation points Volunteer Moderator
2023-08-18T20:19:29.64+00:00 Thank you for the update and screenshot.
Your request is valid and I advise you to open start and search for feedback and open the Feedback Hub app and file a suggestion and explain this and request this feature.