going to my Site contents brings up 500 INTERNAL SERVER ERROR

Tevon2.0 1,101 Reputation points
2023-08-16T15:44:35.4133333+00:00

Working in SharePoint Server 2019

This seems to only happen with that page. What is causing this and how can I fix this?

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  1. Ling Zhou_MSFT 13,110 Reputation points Microsoft Vendor
    2023-08-17T02:00:17.84+00:00

    Hi @Tevon2.0,

    Thank you for posting in this community.

    Since we can't reproduce your situation, we need to narrow down the problem and try some things.

    1.Whether all SharePoint pages have the same problem? You could create a new SharePoint page to check.

    3.Check if the same issue occurs with other SharePoint site collections.

    4.You could try to clear browser cache then restart it.

    5.Try to use a different browser or your browser's InPrivate mode to see if the same error occurs.

    If new pages or other site collections have the same problem, you could follow below tips to troubleshoot the issue.

    1.Check for errors in the Web Configure file. Open IIS Manager -> Browse the SharePoint web application which you are facing the 500 Internal Server Error -> Get a detailed error message If there is any error in the SharePoint Web Config file.

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    2.Check if the Web Application pool is closed. Open IIS Manager ->Application Pools->Find the web application pool status is stopped, then start it.

    If application pool is started, then stopped again, select the web application pool -> Advanced Settings -> Identity -> Use the farm account with correct password.

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    3.It could be due to SQL Server issues. To check the database server connectivity issues, SQL Server instance is running in the Database server. Databases are accessible.
    4.Make sure that firewall is off.

    5.Make sure that SharePoint Timer service is running. Open Services.ms->SharePoint Timer Service.

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    6.Do a simple IIS Reset.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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