Azure Database For MYSQL not appear at azure portal

Question

Azure Database For MYSQL not appear at azure portal

onur.gokce 5

It was working yesterday, I did not change anything but database has been gone for no reason. I can not see azure database for mysql service at my azure portal. It appears in billing section to show the cost but nowhere else .

Canay Cavus 0 Reputation points

2023-08-17T11:47:30.9466667+00:00

I have the same problem. My credits run short and it seems that Azure deleted the table without asking me to pay subscription. I wonder if I start subscription and add credit, can I reach my SQL table? Unbelievable that Azure deleted it without asking. All of my data have gone
Canay Cavus 0 Reputation points

2023-08-17T14:36:45.5033333+00:00

hi @SSingh-MSFT ,

I was using subscription named "Azure for Students". The free credits they gave me have run out and now I cannot access my tables on SQL. It seems "DISABLED" on Azure dashboard.

I want to ask you that if an account transforms into a "DISABLE" type, does Azure disable all access to the SQL table and show you nothing on dashboard like the tables were never exists? I checked all the filters, you can see the attachment. I have resource group but it shows nothing inside, there is no resource.
Canay Cavus 0 Reputation points

2023-08-17T14:41:34.4866667+00:00

@SSingh-MSFT If I add a payment method and reactivate the plan, will my data in SQL table be shown? I want to see my old data. It seems that AZURE deleted everything due to not paying.

2 answers

Your answer

Canay Cavus 0 Reputation points

2023-08-17T11:47:30.9466667+00:00

I have the same problem. My credits run short and it seems that Azure deleted the table without asking me to pay subscription. I wonder if I start subscription and add credit, can I reach my SQL table? Unbelievable that Azure deleted it without asking. All of my data have gone
Canay Cavus 0 Reputation points

2023-08-17T14:36:45.5033333+00:00

hi @SSingh-MSFT ,

I was using subscription named "Azure for Students". The free credits they gave me have run out and now I cannot access my tables on SQL. It seems "DISABLED" on Azure dashboard.

I want to ask you that if an account transforms into a "DISABLE" type, does Azure disable all access to the SQL table and show you nothing on dashboard like the tables were never exists? I checked all the filters, you can see the attachment. I have resource group but it shows nothing inside, there is no resource.
Canay Cavus 0 Reputation points

2023-08-17T14:41:34.4866667+00:00

@SSingh-MSFT If I add a payment method and reactivate the plan, will my data in SQL table be shown? I want to see my old data. It seems that AZURE deleted everything due to not paying.

Answer 1

Hi
onur.gokce • ,Canay Cavus •,

Welcome to Microsoft Q&A forum and thanks for using Azure Services.

As I understand you could not find Azure Database for MySQL in Azure Portal,

We are sorry about the inconvenience you are facing.

I am checking with the internal team if there is some issue in portal.

In the meantime, could you please check if you could see the details of the MySQL DB using Azure CLI command Show the details of a database "az mysql db show"

Also, could you please check if there are any filters applied when searching or looking for MySQL db.

Or probably resources moved between Azure subscriptions or permissions might have changed.

Please check and let us know the result.

If still you could not find the Database, I would recommend you to please file a support ticket for deeper investigation and in case if you don't have a support plan, do let us know here so that we can check on other options to unblock you. Thanks

Answer 2

SSingh-MSFT 16,371 Moderator

Hi Canay Cavus •,

Subscriptions provide access to Azure services. Azure for Students gives you $100 credit for 12 months and includes access to more than 25 free services, including compute, network, storage, and databases. Any charges incurred during this period are deducted from the credit. To continue using Azure services after you've exhausted your $100 credit, you must either renew (if you are 12 months in) or upgrade to a pay-as-you-go subscription.

If you decide not to upgrade at the end of 12 months or after you've exhausted your $100 credit, whichever occurs first, any products you've deployed are decommissioned and you won't be able to access them. You have 90 days from the end of your free subscription to upgrade to a pay-as-you-go subscription.

Refer FAQs here: https://learn.microsoft.com/en-us/azure/education-hub/azure-dev-tools-teaching/program-faq

Thanks

Muhammad Ahmad 0 Reputation points

2023-09-04T07:09:41.7866667+00:00

Understood @SSingh-MSFT

But I have a question. If we are not able to access the resources, fair enough that those are deleted or whatever. Then after enabling my subscription again, why those abstract resources are still exhausting the credits? Shouldn't they stop taking up the bill or credits? Please guide me about that as well.
SSingh-MSFT 16,371 Reputation points Moderator

2023-09-06T04:11:26.07+00:00

Hi Muhammad Ahmed •,

I would recommend you to please file a support ticket for deeper investigation and in case if you don't have a support plan, do let us know here so that we can check on other options to unblock you. Thanks

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Azure Database For MYSQL not appear at azure portal

2 answers

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