How to add personal emails to distribution lists

Blundell,Maia 20 Reputation points
2023-08-17T22:46:28.88+00:00

I am trying to create a distribution list that includes our physician's personal emails (they aren't great at checking their company email). THis is the error I get when I try to add one. **the blue is the name.

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Anyone know how to get around this?

Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
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  1. Manu Philip 16,991 Reputation points MVP
    2023-08-18T04:50:33.9066667+00:00

    Have you already created mail contacts corresponding to the external user's email addresses

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    If not, add the mail contacts and try again adding to the groups

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Blundell,Maia 20 Reputation points
    2023-08-21T15:37:23.7633333+00:00

    My Exchange admin looks a little different which I believe is because I am part of an organization and they control most of the settings. I will try reaching out to IT to see if there is a way to get around this issue.

    Thank you for your help!

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