Hello there,
Have you checked the Event Viewer for any trace?
If you cannot find anything in Event Viewer I would suggest you use tools like Procmon to find the root cause for this behaviour.
Have you made any recent updates that you are aware of on this device? If so try uninstalling them and check if this sorts out the issue
Ensure that the Remote Desktop Service (TermService) is running on the remote computer. You can check this in the Windows Services panel (services.msc).
Ensure that you are using the latest version of the Remote Desktop Client on your local machine. Outdated clients may have compatibility issues with newer versions of Windows.
Hope this resolves your Query !!
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