Skype for Business as a Hospitality Calls Solution

Question

Skype for Business as a Hospitality Calls Solution

TeddyMcK 0

Hi Team, I am hoping to find information on whether Skype for Business can be used by a hotel in the Caribbean, replacing the old PBX System for routing customers and incoming calls via a Numeric Selection.

Look forward to your reply.

Best,

Teddy

JimmyYang-MSFT 58,646 Reputation points Moderator

2023-08-22T01:31:52.42+00:00

Hi @TeddyMcK

We will check it later.
JimmyYang-MSFT 58,646 Reputation points Moderator

2023-08-29T10:06:40.1133333+00:00

@Teddy

Skype for Business is a communication platform that can be used for various purposes, including voice and video calls, instant messaging, and online meetings. It can be used by hotels for internal communication and collaboration, but it may not be the best solution for replacing a PBX system for routing customers and incoming calls via a numeric selection.

However, Skype for Business does offer some features that may be useful for a hotel, such as the ability to create and manage conference calls, transfer calls, and set up call forwarding. It also integrates with Microsoft Office applications, which can be helpful for managing reservations and other hotel-related tasks.

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JimmyYang-MSFT 58,646 Reputation points Moderator

2023-08-22T01:31:52.42+00:00

Hi @TeddyMcK

We will check it later.
JimmyYang-MSFT 58,646 Reputation points Moderator

2023-08-29T10:06:40.1133333+00:00

@Teddy

Skype for Business is a communication platform that can be used for various purposes, including voice and video calls, instant messaging, and online meetings. It can be used by hotels for internal communication and collaboration, but it may not be the best solution for replacing a PBX system for routing customers and incoming calls via a numeric selection.

However, Skype for Business does offer some features that may be useful for a hotel, such as the ability to create and manage conference calls, transfer calls, and set up call forwarding. It also integrates with Microsoft Office applications, which can be helpful for managing reservations and other hotel-related tasks.

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Skype for Business as a Hospitality Calls Solution

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