How to combat the single-use code emails for Microsoft account recovery

Question

Hi,

I'm receiving about 50 to 150 emails every week on an old Hotmail email address for the last couple of weeks. The content of the email is legit, it comes from Microsoft, someone is requesting a single-use code for account reset. Note that you don't need a password to request such a reset code for any hotmail or outlook.com address..

The Hotmail account itself has a strong generated password that I change every now and then, and it also has 2FA enabled so I'm not worried. However if you look at the account activity there are no successful logins but constant logon failures from all over the world, mostly the US and China or India.

As far as I'm aware there is no way to disable these emails from coming.

Is there anyone that has a good tip on how to make this stop? I don't get why there even is an option to reset an account this way as 2FA is enabled etc. There is no way to turn that off.. Is there any setting I need to change in account security? I haven't found anything that works. The mails just keep coming.

Answer 1

Hy: Casper,

There are a few possible reasons why you are getting these emails, and some steps you can take to stop them. Here are some of my suggestions. I think it might find you helpful:

1: Report all the emails as phishing or scam. This will help Microsoft to identify and block the sender, and prevent them from sending you more emails. Also, you can block the sender manually by adding them to one of your blocked sender lists.

2: The second you can do is delete all the emails and not click on any links or attachments. because some of these emails may contain malicious software or the scammer is trying to trick you into revealing your personal information. Do not reply to them or provide any information they ask for.

I hope these tips will help you to stop receiving single-use code emails. If you have any other questions or concerns, please feel free to ask me. I’m always happy to help you.