I am not able to create my azure account

Question

I am not able to create my azure account

Abhimanyu Kumar 0

I am not able pay or activate my azure Account because I have rupay debit card. Please help me by adding this card support to your billing systems.

SwathiDhanwada-MSFT 18,996 Reputation points Moderator

2023-08-23T07:28:36.6166667+00:00

@Abhimanyu Kumar I understand your situation, and I apologize for any inconvenience you're facing regarding payment methods. Adding new payment methods to Azure's billing systems is a process that requires careful consideration and alignment with the needs of a larger customer base.

Microsoft Azure aims to provide a wide range of payment options to accommodate its users around the world. However, the addition of a new payment method like Rupay requires thorough assessment, integration, and validation to ensure seamless and secure transactions for all users.

When considering the addition of a payment method, Microsoft takes into account factors such as regional demand, regulatory compliance, technical feasibility, and user experience. This means that if there's a significant number of customers who express the need for Rupay support, Microsoft is more likely to consider adding it as a viable payment option.

Your feedback is valuable, and I encourage you to express your interest in Rupay support here and share your feedback or suggestions directly with the responsible Azure feature team and clicking the vote button of your suggestion to raise visibility and priority on it.

Thank you for your understanding, and please don't hesitate to ask if you have any more questions or need assistance.
SwathiDhanwada-MSFT 18,996 Reputation points Moderator

2023-08-24T11:18:26.8033333+00:00

@Abhimanyu Kumar Just checking if you had chance to go through my previous comment. Let me know if you have any questions.

2 answers

Your answer

SwathiDhanwada-MSFT 18,996 Reputation points Moderator

2023-08-23T07:28:36.6166667+00:00

@Abhimanyu Kumar I understand your situation, and I apologize for any inconvenience you're facing regarding payment methods. Adding new payment methods to Azure's billing systems is a process that requires careful consideration and alignment with the needs of a larger customer base.

Microsoft Azure aims to provide a wide range of payment options to accommodate its users around the world. However, the addition of a new payment method like Rupay requires thorough assessment, integration, and validation to ensure seamless and secure transactions for all users.

When considering the addition of a payment method, Microsoft takes into account factors such as regional demand, regulatory compliance, technical feasibility, and user experience. This means that if there's a significant number of customers who express the need for Rupay support, Microsoft is more likely to consider adding it as a viable payment option.

Your feedback is valuable, and I encourage you to express your interest in Rupay support here and share your feedback or suggestions directly with the responsible Azure feature team and clicking the vote button of your suggestion to raise visibility and priority on it.

Thank you for your understanding, and please don't hesitate to ask if you have any more questions or need assistance.
SwathiDhanwada-MSFT 18,996 Reputation points Moderator

2023-08-24T11:18:26.8033333+00:00

@Abhimanyu Kumar Just checking if you had chance to go through my previous comment. Let me know if you have any questions.

Answer 1

Hi Abhimanyu

Apologies for the inconvenience caused.
Please be informed, only a Credit/Debit card is accepted as a valid payment method for Azure subscriptions. Please use a valid Credit/Debit card that has international transactions enabled. Also, note that Rupay is not supported for transactions in Azure. Microsoft accepts VISA, MasterCard try these.

Kindly check the below documentation for more details

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/billing-troubleshoot-azure-payment-issues

If this answer helps kindly accept for any assistance ping here thanks much.

Answer 2

SwathiDhanwada-MSFT 18,996 Moderator

@Abhimanyu Kumar As mentioned by Azar, Microsoft only supports debit and credit cards through Visa and Mastercard. For providing the feedback or for requesting new features, I also would recommend you navigate here and share your feedback or suggestions directly with the responsible Azure feature team and clicking the vote button of your suggestion to raise visibility and priority on it.

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I am not able to create my azure account

2 answers

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