SCCM client install failed

Question

I manually intall SCCM client on a server, after the installation, it seems cannot communicate with the primary site.

In the ClientIDmanagerStartup log, it says "fails to refresh the MP error 0x80004005".

In the LocationServices log, it says "Failed to retrieve default management points from DNS".

Any idea how to fix it?

Answer 1

If the logging is continuously throwing the error, then you may have to re-install the agent using the following switches.

mp:<FQDN of your ConfigMgr PRI> SMSSITECODE=<Yoursitecode>

Answer 2

Hi, @DukenTee

Thank you for posting in Microsoft Q&A forum.

Based on the error messages you provided, it seems that the SCCM client is having issues communicating with the primary site. According to the logs, the client is unable to locate the management point.

To resolve this issue, you may try the following steps:

1. Check that the DNS records for the management point are correct and that the client can resolve the management point's Fully Qualified Domain Name (FQDN).
2. Ensure that the client is assigned to the correct site code and that the management point is associated with the same site code.
3. Verify that the client can communicate with the management point by checking the firewall settings on both the client and the management point.
4. Restart the SMS Agent Host service on the client and check if the issue persists.

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