Error 0x8A15001B on Intune when install apps

Question

I have failed to download some apps.

Answer 1

Error code 0x8A15001B in Microsoft Intune typically indicates a problem related to the installation or management of apps on devices.

Ensure that the apps you are trying to install are compatible with the device's operating system version.

Look for more detailed error information in the Intune console. Sometimes, the error message might provide additional context about what's causing the problem.

In order to be able to distribute universal apps via Intune, the user (on the end device) needs access to the Microsoft Store. If access is blocked, the error mentioned above occurs

Grant access to the Microsoft Store, e.g. via group policy :

Computer Configuration >Policies >Administrative Templates >Windows Components >Store | Turn off the Store application = not configured

Computer Configuration >Policies >Administrative Templates >Windows Components >Store | Disable Store application = not configured

Answer 2

@Mike Luong, Thanks for posting in Q&A. 

From your description, we understand that you have problems when you deploy apps via Intune. Could you please help us to confirm whether these apps are of Win32 type ? if yes, please follow the link below to check the IntuneManagementExtension log to get detailed error:

Intune Win32 App Troubleshooting Client Side Deep Dive (anoopcnair.com) 

Meanwhile, to know the issue better, please provide us with more information to help solve this problem:

1. Check the apps type you have deployed via Intune.
2. Check whether the apps can manually install on the targeted device.
3. Check if one app deployment failed on one targeted device, on multiple devices or on all devices.
4. Change to use other network and see if the app can be installed.

Please collect the above information and if there’s any update, feel free to let us know.

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