Windows Server 2019 Standard | Event 36: Time Service

Question

Hello,

We have a physical Windows Server 2019. Server has been exhibiting the following Event for a few months.

I've tried synchronization with NTP providers, but issue persists. Error is:

Log: System, Type: Warning, Event: 36

Event Time: 11:07:08 PM 16-Aug-2023 UTC

Alert Sent: 2023-08-16 16:08:08Z

Source: Microsoft-Windows-Time-Service

Computer: SERVER.Domain.com

Username: LOCAL SERVICE

Description: The time service has not synchronized the system time for the last 86400 seconds because none of the time service providers provided a usable time stamp. The time service will not update the local system time until it is able to synchronize with a time source. If the local system is configured to act as a time server for clients, it will stop advertising as a time source to clients after 0 seconds. The time service will continue to retry and sync time with its time sources. Check system event log for other W32time events for more details. Run ''''w32tm /resync'''' to force an instant time synchronization. You can control the frequency of the time source rediscovery using ClockHoldoverPeriod W32time config setting. Modify the EventLogFlags W32time config setting if you wish to disable this message.

Can you furnish initial steps that should be taken.

Thanks in advance.

Regards,

Rudy

Answer 1

Might try;

w32tm /unregister
net stop w32time
w32tm /register
net start w32time
w32tm /config /manualpeerlist:<ntp ip address> /syncfromflags:manual /reliable:yes /update
net stop w32time
net start w32time

Many can be found here.
https://tf.nist.gov/tf-cgi/servers.cgi
then check

w32tm /query /source
w32tm /query /configuration

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