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I've set up a Static Web App running on React with Github CI, and it has been working for a few weeks now with continuous updates. Yesterday I bought a domain on Google Domains, and am trying to connect it to my app. To do this I followed this tutorial. On the Google side there were no issues. However, when I try to add the Custom Domain on the Azure Portal, I get this error:
"Could not add custom domain. Please ensure the custom domain is not linked to another app or that a previous implementation is not still being cleaned up."
Now I've waited over 24 hours and am still getting this issue. What could be causing it? I do not and have not had any other Azure apps that use the same domain. Also, now, when I try to access my website through the Azure-default URL, it gives me a 404 error! So I can't even access my site through the normal URL anymore. This is all despite making no coding changes, no build/run issues on Github CI, and the site running without issue locally.
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Just checking in to see if you had got a chance to see the previous responses. Kindly let us know if you need further assistance on this.
If the answer helped (pointed, you in the right direction) > please click Accept Answer
Matthew, Adding to Dillon's response.
I see that on mxtoolbox the DNS records are found.
And, both the sites (default and custom domain URLs) are showing up fine now. Kindly let us know, we will be happy to follow-up further.
Note: This post contains URL to third party site, not managed or monitored by Microsoft.
Yes ajkuma, I managed to get it working. I was being dumb and did not upgrade my subscription from the free trial! I'm now having another issue, https://learn.microsoft.com/en-us/answers/questions/1351793/getting-django-sqlite-file-out-of-web-app
Yes ajkuma, I managed to solve it as I was being dumb and needed to upgrade my subscription from the free trial (unrelated to DNS, it just happened to expire the same time that I was setting this up).
Glad to know that the issue is resolved. Thanks for the follow-up and update.
We will follow-up on your other thread.
Please remove "." from the web app name and test again.
you can replace it with "-"
Could you elaborate? What "." do you see in the web app name? Are you referring to the ".3" in the URL? Are you talking about the name of the Static Web App as it appears on the Azure Portal? If so, there are no "."s in the name. Sorry I'm just a little confused.
Hi Matthew,
The validation can sometimes take days with DNS. I would recommend waiting as DNS takes time to propagate through the internet. Within a day or so, I would expect the validation to work on the Azure side.
If this is helpful please accept answer.