How to fix crss.exe BSOD CRITICAL_PROCESS_DIED on my computer?

Question

Hello, recently my Windows 10 stopped loading on my PC.

I tried all the standard methods, for example, uninstalling the update, restoring the image did not help.

In addition, after rolling back to a restore point, when the system was working, a BSOD appears at boot indicating CRITICAL_PROCESS_DIE

This error appears when loading windows, as well as when loading in other modes, such as safe mode

Therefore, I no longer have access to the system itself, I cannot use DISM

Also, SFC (sfc /scannow /offbootdir=D:\ /offwindir=D:\Windows) does not work, no matter what parameters I specify, it writes:

Windows Resource Protection could not perform the requested operation.

P.S. Disk D contain trouble windows, I connect this disk to healthy pc, for analyze memory dump. But on the main computer its letter C

Also I was able to get MEMORY.dmp

Here is its content, please help:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffab881daac080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000, The process object that initiated the termination.
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 6328

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 10168

    Key  : Analysis.Init.CPU.mSec
    Value: 5905

    Key  : Analysis.Init.Elapsed.mSec
    Value: 126043

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 97

    Key  : CriticalProcessDied.ExceptionCode
    Value: 1b7db140

    Key  : CriticalProcessDied.Process
    Value: csrss.exe

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  MEMORY.DMP

BUGCHECK_CODE:  ef

BUGCHECK_P1: ffffab881daac080

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

ERROR_CODE: (NTSTATUS) 0x1b7db140 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


STACK_TEXT:  
ffff858f`242f2838 fffff802`7530e402     : 00000000`000000ef ffffab88`1daac080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff858f`242f2840 fffff802`75215e3d     : 00000000`00000000 fffff802`74ccd1f1 00000000`00000002 fffff802`74ccd11b : nt!PspCatchCriticalBreak+0x10e
ffff858f`242f28e0 fffff802`75081680     : ffffab88`00000000 00000000`00000000 ffffab88`1daac080 ffffab88`1daac4b8 : nt!PspTerminateAllThreads+0x15e82d
ffff858f`242f2950 fffff802`7508147c     : ffffab88`1daac080 00000000`00000000 00000196`f5204c35 ffff858f`242f29e8 : nt!PspTerminateProcess+0xe0
ffff858f`242f2990 fffff802`74e104f5     : ffffab88`1daac080 ffffab88`1b7db140 ffff858f`242f2a80 ffffab88`00000000 : nt!NtTerminateProcess+0x9c
ffff858f`242f2a00 00007ffd`c89ed594     : 00007ff6`97ae17e2 00000196`f5204a50 00000196`f5204c35 00000000`00000078 : nt!KiSystemServiceCopyEnd+0x25
0000005d`252afaa8 00007ff6`97ae17e2     : 00000196`f5204a50 00000196`f5204c35 00000000`00000078 00000196`f5204c35 : ntdll!NtTerminateProcess+0x14
0000005d`252afab0 00007ff6`97ae1347     : 00000196`f5204c35 00000000`0000000b 00000000`00000001 00000000`0000000d : csrss!main+0x462
0000005d`252afaf0 00007ff6`97ae1026     : 00000000`00000000 00000000`0000000a 00000000`00000000 00000000`00000000 : csrss!NtProcessStartup_AfterSecurityCookieInitialized+0x317
0000005d`252afb80 00007ffd`c89a26bf     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : csrss!NtProcessStartup+0x16
0000005d`252afbb0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2f


SYMBOL_NAME:  ntdll!NtTerminateProcess+14

MODULE_NAME: ntdll

IMAGE_NAME:  ntdll.dll

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  14

FAILURE_BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_1b7db140_ntdll!NtTerminateProcess

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {5f8721a7-ed7d-89ab-acec-f4bca94cfd2e}

Followup:     MachineOwner
---------

2: kd> lmvm ntdll
Browse full module list
start             end                 module name
00007ffd`c8950000 00007ffd`c8b48000   ntdll      (pdb symbols)          c:\symbol_cache\ntdll.pdb\58AEFA7324FBDABAC35C72BBE3794AE51\ntdll.pdb
    Loaded symbol image file: ntdll.dll
    Mapped memory image file: c:\symbol_cache\ntdll.dll\DA4A9F631f8000\ntdll.dll
    Image path: C:\Windows\SYSTEM32\ntdll.dll
    Image name: ntdll.dll
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        DA4A9F63 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         001FD7B7
    ImageSize:        001F8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Answer 1

Find a flash that you can format.

Find a working Windows computer.

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On the working Windows computer create a bootable Sea Tools flash drive.

https://www.seagate.com/manuals/software/seatools-bootable/

https://www.seagate.com/content/dam/seagate/migrated-assets/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

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Move the flash drive to the problematic computer and boot to the flash drive.

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Run the Sea Tools Long Generic test > take pictures > post images or share links into this thread using one drive, drop box, or google drive.

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--please don't forget to upvote and Accept as answer if the reply is helpful--

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