Azure Subscription 1 - Don't see a subscription? Switch to another directory.

Question

I see my subscription and storage in recent but when I go to settings it shows Default subscription filter Subscription 1 - Don't see a subscription? Switch to another directory. The add-in I am running there gets error "The resource principal named api//my app id was not found in tenant named ###. I saw something about changing the directory but I get Cannot change directory because you only have access to one directory.

Answer 1

Hi @Wayne LaFrance
Thanks for contacting Microsoft Q&A.

So based on the notes, I understand that on your "Azure Portal Dashboard" you see a storage account, however getting as error "You do not have a valid subscription" when you click on it to access.

There could be several reasons, few as below.

1. You have access to a shared dashboard from your colleague.
2. You lost access to your subscription - please check with any of your colleagues.
3. can you open a command prompt and run "ping yourstorageaccountname.blob.core.windows.net" - you will receive a "request timed out" as ICMP is blocked but with a public IP address, this means the storage account is running and alive.
4. Based on the error "You only have access to one Directory" and "The resource principal/app id not found in this tenant" - It looks like you lost access to a subscription part of a different tenant, please work with your team to gain your access back.

And you mentioned about "add-in", can you please give me more details.

Please feel free to let me know if you have any further queries.