App keys page does not load

Chris Morris 5 Reputation points
2023-08-23T15:08:47.7166667+00:00

App keys page does not load just constantly loads. Tried to raise a case but would have to pay and for a function that fails out of the box seems a little harsh. Plus its all the app functions even a new one.

Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
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  1. Juha Alhojoki 10 Reputation points
    2024-01-17T11:48:56.27+00:00

    I had this issue deploying my Azure Function App + related resources via PowerShell & bicep-templates. When I created a function app in portal to the same RG, there was no issue.

    This is what was wrong with my automated deployment:
    Even though my deployment also contained ensuring a storage account and configuring the Function App, I had missed automating the configuration of storage account connection string for my function app.

    If you're experiencing the issue that App Keys are stuck on loading for your Function App, one thing to check from your Function App configuration is that a key AzureWebJobsStorage exists and has the storage account's connection string as its value.

    This worked for me. Right after I configured the mandatory storage account connection for my Function App, immediately App Keys page started listing the default and master keys for me.

    2 people found this answer helpful.

  2. Sahaya Godson 6 Reputation points
    2024-02-27T04:00:54.0466667+00:00

    Changing the value of WEBSITE_RUN_FROM_PACKAGE in the app setting from 1 to 0 resolved the issue for me. This change allows the key to be listed without deployment, although deploying the code could also solve the problem.

    1 person found this answer helpful.

  3. MayankBargali-MSFT 70,451 Reputation points
    2023-08-28T05:25:49.7733333+00:00

    @Chris Morris Thanks for reaching out and apology for the inconvenience due to this issue. Can you please confirm if you are still facing the issue?

    To troubleshoot this type of issue we recommended the below steps:

    • Clear the cache, login again and see if you still observe the same behavior.
    • Try different browser/network/machine to confirm if it is the same observation.
    • Use Azure CLI/REST API/powershell command to view the keys/perform the same operation to confirm if it is the ARM issue or browser issue.
    • Collect the portal fiddler traces/F12 traces and session ID (Ctrl + alt + d) along with the timeframe when you reproduce the issue so it can be looked into further.

    In case if you still facing the issue then we can connect offline to review the traces.


  4. Predrag Vuckovic 0 Reputation points
    2023-11-20T11:04:13.1233333+00:00

    this issue still persists, is there any updates on this?


  5. Gerd Mühlberger 0 Reputation points
    2024-02-27T12:57:47.01+00:00

    I am still facing this issue even after trying all the recommended solutions mentioned above. Is there any update on what could cause this?

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