Share via

The server does not reconnect to update services - WSUS

Celio Castillo 21 Reputation points
2023-08-23T19:20:55.29+00:00

Cannot reconnect server to console

I get the attached message

The server was running and lost connection to the service

I have already restarted it but I can't reconnect it

User's image

Thanks in advance for the help

Greetings.

Celio

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,961 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Adam J. Marshall 9,376 Reputation points MVP
    2023-08-24T15:09:32.42+00:00

    Ensure: WSUS Services are up, IIS is up, WsusPool application pool in IIS is started, WID (if using) is started - if it is, ensure the SUSDB is not in pending-recovery or single user mode

    https://www.ajtek.ca/wsus/how-do-i-connect-to-the-windows-internal-database-wid/

    0 comments
  2. Lei Tao (Shanghai Wicresoft Co Ltd) 235 Reputation points Microsoft Vendor
    2023-09-28T08:43:34.6633333+00:00

    Hi @Celio Castillo

    Please try follow these steps :

    1. Verify that the Update Service service and the World Wide Web Publishing Service are running on the WSUS server.
    2. Verify that the Default Web Site or the WSUS Administration Web Site is running on the WSUS server.
    3. Review the IIS logs (for the WSUS administration site) and check for errors.

    About some common error codes's defines, please refer to:

    https://learn.microsoft.com/zh-cn/troubleshoot/mem/configmgr/update-management/troubleshoot-wsus-connection-failures

    Hope it is helpful for you!

    Kind regards,

    Lei

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.