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1 interrupted acction. Error 0x80070032: the request is not supported. How to fix?

Mohammed Sabaawi 10 Reputation points
2023-08-24T12:06:28.95+00:00

I work in the support desk at a company. I prepare the hardware. Users log in with their company data and the notebook is set up for them through Intune. This also includes installing OneDrive. For some employees, the error message appears when opening an "Online-Only" file. I have attached a screenshot of the error message.

However, if you press "Cancel", you can see that the file has a "green check mark" and it can be opened again normally.

In principle, the file should be downloaded if necessary and then opened without receiving this error message. I need help with this.

Thank you.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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3 answers

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  1. Ashley Brown 0 Reputation points
    2023-09-15T01:21:47.1033333+00:00

    We have this also

    0 comments
  2. James Wishart 0 Reputation points
    2023-09-17T23:27:36.5333333+00:00

    I also have this issue

    0 comments
  3. Thong Cao 0 Reputation points
    2023-09-25T21:34:11.28+00:00

    We are also having this issue.

    0 comments