Server 2022 ignores WSUS settings and is downloading from Microsoft

Kirst, Nadine 20 Reputation points
2023-08-25T08:21:56.08+00:00

Hi all,

we are experiencing a problem with our Server 2022 downloading updates.

we have one Policy for all the servers with the correct settings for downloading Updates from our WSUS. Every server is working fine, exept Windows Server 2022, which tries to download the Updates from Microsoft instead of the WSUS. Reporting to WSUS works, and the registry settings are correct.

Things ive already tried:

download via sconfig: Error 0x80240024, which means there is no internet connection, which is correct. Firewall setiings are correct, so connection to WSUS works.

download of https://myservername:8531/selfupdate/wuident.cab works fine.

Does anyone have an idea?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. Adam J. Marshall 8,621 Reputation points MVP
    2023-08-26T02:04:16.8066667+00:00

    It sounds like Dual scan

    https://www.ajtek.ca/wsus/dual-scan-making-sense-of-why-so-many-admins-have-issues/

    Run down the troubleshooting, but I'll start you off at the scan source

    https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/#ScanSource

    But you might want to start from the top.

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  1. Kirst, Nadine 20 Reputation points
    2023-08-28T05:08:29.5433333+00:00

    That was actually the problem, thank you! What was confusing me was that some of these 2022 servers were able to download updates and some weren´t.

    Do you know at which point Windows is choosing between downloading from Microsoft and WSUS?