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Why does Microsoft tell me I need permission from an adult to make a purchase?

Hector Flores 0 Reputation points
2023-08-25T19:14:56.9866667+00:00

I use Microsoft on my laptop. Every time I go to click on a certain news or entertainment post or if I go to make a purchase from the Microsoft store it tells me that I need to request permission from an adult or they have to contact an adult to give me permission for the purchase. This is my laptop and I am 54 years old.

Can someone please help me with this issue or tell me what the problem is.

Thank you,

Hector Flores

******@aol.com

562-665-0247

Microsoft Security | Microsoft Graph
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  1. Vahid Ghafarpour 23,385 Reputation points Volunteer Moderator
    2023-08-26T02:08:15.9633333+00:00

    It seems your account is under the control of a parental control setting and organized by others as parents.

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