While resetting windows in laptop, it's stuck on 64% installation and restarting again and again

Farheen Umair 0 Reputation points

Hello, I have a dell laptop which came pre installed with Windows 8. However it automatically upgraded to 11. Due to some issues I was resetting my laptop. Windows was downloaded, laptop was cleaned but during installation (after BIOS was flashed successfully) laptop restarted and showed 64% progress but then within seconds it restarted again and since then is restarting again and again. Please guide how to fix this

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. JimmySalian-2011 36,681 Reputation points

    HI Faheen,

    The best option is restore the old OS via the safe mode Press F8 at the boot and try to go into recovery option as per this article - https://support.microsoft.com/en-us/windows/go-back-to-windows-8-1-40e2d7dc-f640-b0e5-56e1-b41a27e28533

    Hope this helps.



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