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While resetting windows in laptop, it's stuck on 64% installation and restarting again and again

Farheen Umair 0 Reputation points
2023-08-27T07:38:29.6166667+00:00

Hello, I have a dell laptop which came pre installed with Windows 8. However it automatically upgraded to 11. Due to some issues I was resetting my laptop. Windows was downloaded, laptop was cleaned but during installation (after BIOS was flashed successfully) laptop restarted and showed 64% progress but then within seconds it restarted again and since then is restarting again and again. Please guide how to fix this

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. JimmySalian-2011 42,121 Reputation points
    2023-08-27T09:54:29.8+00:00

    HI Faheen,

    The best option is restore the old OS via the safe mode Press F8 at the boot and try to go into recovery option as per this article - https://support.microsoft.com/en-us/windows/go-back-to-windows-8-1-40e2d7dc-f640-b0e5-56e1-b41a27e28533

    Hope this helps.

    JS

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