Bluetooth user support service keeps stopping

Question

Hello, I have Toshiba satellite l50-A280. It came blue tooth but it just never worked.

I clicked add a device - blue tooth devices but nothing ever shows up. All drivers were up to date. I tried various solutions but didn't work. But the one solution with great feedback was to try and change the blue tooth user support service to automatic. "Parameter is incorrect" this always showed up. However, I managed to solve it via regedit. But, now the blue tooth user support service is not starting. It says its started but when u close the services tab and open it again it stopes again. I tried restarting but NO. Also I tried starting from the properties but again "Parameter is incorrect" i can start it after selecting blue tooth user service and in the left side there is an option to start i press that and it is starting but then stopping after i close and open it. please help

Answer 1

Hello

I’m sorry to hear that you’re having trouble with the Bluetooth User Support Service. Here are some steps you can take to troubleshoot the issue:

Check Bluetooth Services: Ensure that both the Bluetooth Support Service and the Bluetooth User Support Service are running. You can do this by typing services.msc in the Run box (Win+R), then look for these services. If they are not running, right-click and select Start. If they are running, right-click and select Restart.

Run Troubleshooters: Run the troubleshooters for Bluetooth and Hardware & Devices. You can do this by typing troubleshoot in the Windows Start Search box (Cortana), then click on Bluetooth and run the troubleshooter.

Update Bluetooth Driver: Ensure that your Bluetooth driver is up-to-date. You can do this by going to Device Manager, expanding the Bluetooth category, right-clicking on your Bluetooth adapter, and selecting Update driver.

Perform a Clean Boot: Performing a clean boot can help eliminate any software conflicts that may be causing the problem. You can do this by typing msconfig in the Run box (Win+R), then go to the Services tab, check ‘Hide all Microsoft services’, and click ‘Disable all’. Then go to the Startup tab, open Task Manager, disable all startup items, and restart your computer.

Contact Manufacturer Support: If none of these steps work, it might be worth reaching out to your device manufacturer’s support. In your case, that would be Toshiba support.

Remember to always create a system restore point before making any changes to your system.