Teams crash after sharing screen from AVD external monitor

rbalgo 0 Reputation points
2023-08-28T16:14:46.4133333+00:00

When using Microsoft Remote Desktop for Mac (10.9.0) and an external monitor for AVD using full screen all monitors. Sharing the external (secondary) monitor crashes teams calls. Sharing on the native Mac display works. This was happening to the prior versions as well.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. LiweiTian-MSFT 5,900 Reputation points Microsoft Vendor
    2023-08-29T02:25:26.6866667+00:00

    Hi @rbalgo

    Please try disabling HDR on the monitor to see if that resolves the issue.

    Please refer to this documentation on how to turn off HDR.

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