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Teams crash after sharing screen from AVD external monitor

rbalgo 0 Reputation points
2023-08-28T16:14:46.4133333+00:00

When using Microsoft Remote Desktop for Mac (10.9.0) and an external monitor for AVD using full screen all monitors. Sharing the external (secondary) monitor crashes teams calls. Sharing on the native Mac display works. This was happening to the prior versions as well.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-08-29T02:25:26.6866667+00:00

    Hi @rbalgo

    Please try disabling HDR on the monitor to see if that resolves the issue.

    Please refer to this documentation on how to turn off HDR.

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