Teams crash after sharing screen from AVD external monitor

rbalgo 0 Reputation points

When using Microsoft Remote Desktop for Mac (10.9.0) and an external monitor for AVD using full screen all monitors. Sharing the external (secondary) monitor crashes teams calls. Sharing on the native Mac display works. This was happening to the prior versions as well.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
7,669 questions
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,189 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,809 questions
{count} votes

1 answer

Sort by: Most helpful
  1. LiweiTian-MSFT 5,900 Reputation points Microsoft Vendor

    Hi @rbalgo

    Please try disabling HDR on the monitor to see if that resolves the issue.

    Please refer to this documentation on how to turn off HDR.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.