Teams crash after sharing screen from AVD external monitor

rbalgo 0

When using Microsoft Remote Desktop for Mac (10.9.0) and an external monitor for AVD using full screen all monitors. Sharing the external (secondary) monitor crashes teams calls. Sharing on the native Mac display works. This was happening to the prior versions as well.

vipullag-MSFT 26,421 Reputation points

2023-09-05T05:15:44.19+00:00

Hello rbalgo

Any update on the issue?

Just checking in to see if you got a chance to see previous response.

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LiweiTian-MSFT 22,880 Reputation points Microsoft Vendor

2023-08-29T02:25:26.6866667+00:00

Hi @rbalgo

Please try disabling HDR on the monitor to see if that resolves the issue.

Please refer to this documentation on how to turn off HDR.

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LiweiTian-MSFT 22,880 Reputation points Microsoft Vendor

2023-09-01T09:44:30.32+00:00

Hi @rbalgo

I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
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Teams crash after sharing screen from AVD external monitor

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