User with Custom role cannot access Apps section

Rookie{} 61 Reputation points
2023-08-28T16:42:23.3466667+00:00

Hi everyone,

I have created a custom role in Intune and provided the below permissions. The users are not able to access the Apps section in Intune. Can anyone help me point out what I may be missing.

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Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Accepted answer
  1. ZhoumingDuan-MSFT 11,130 Reputation points Microsoft Vendor
    2023-08-29T05:09:13.33+00:00

    @Rookie{}, Thanks for posting in Q&A. From your description, I understand that you have create a customer role but cannot access app section.

    For this issue, I did the same test as yours and I can access the app section. Here are the detailed steps you can refer:

    1.I create a user group that includes test1 user. I also assign an Intune license to this test1 user.

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    2.I create a test scope tag in Tenant admin > Roles > Scope tags and add the target user group in it.

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    3.I configured the permissions of this custom role same as yours.

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    4.In Assignments page, add the target user group in Members and Scope(groups)

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    5.Then use the test1 user to sign in Intune portal and I can access app section.

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    Hope the above can be helpful. If there is anything else we can help, feel free to contact me.


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