SharePoint 2019 On-premises Alert me not working

Question

Hello All,

Kindly, we have multi server SharePoint 2019 on-premises Farm, we are facing issue, when any user create Alert me on file and any document library with all require options, And alter create user share file/library to User B or any users, it shared, but when user B or any user edit the file and save, the User A who create the Alert, he not received any Alert/Email, that user B edit the file. Kindly support how this work.

https://www.sharepointdiary.com/2012/02/sharepoint-alerts-not-working-troubleshooting-checklist.html#:~:text=Check%20the%20Permissions%3A,permission%20on%20the%20list%2Flibrary.

Answer 1

Hi @Imran Nawaz ,

If you have performed troubleshooting according to the steps in the article you provided, but it has no effect, then I suggest you check the ULS log to see if you can find the cause of the problem.

This article can help you find and analyze the ULS logs:

https://www.sharepointdiary.com/2015/08/how-to-use-uls-viewer-in-sharepoint-to-analyse-errors.html#:~:text=To%20start%20with%2C%20Download%20the,application%2C%20no%20installation%20is%20required.&text=Files%5CCommon%20Files%5CMicrosoft%20Shared,stamp%20from%20the%20error%20page.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

Here are also some troubleshooting methods you can try:

https://social.technet.microsoft.com/wiki/contents/articles/13771.sharepoint-troubleshooting-alert-email-does-not-go-out.aspx

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