Devices without Microsoft Defender for Endpoint sensor

Gireesh Konasali 20

We have devices on boarded in defender using Intune MDM configuration profile

But the list of devices shows Devices without Microsoft Defender for Endpoint sensor

But all the on boarded devices are listed on defender as Active state,

Ticket also raised, as usual Microsoft technical team is still asking the questions without identifying the issues even after 4 weeks

Rahul Jindal [MVP] 9,391 Reputation points MVP

2023-08-29T07:12:31.17+00:00

Which list are you referring to here?
Gireesh Konasali 20 Reputation points

2023-08-29T07:23:19.1533333+00:00

Here in intune portal
Givary-MSFT 29,341 Reputation points Microsoft Employee

2023-08-29T08:50:30.5066667+00:00

@Gireesh Konasali Thank you for reaching out to us, could you help me with the case number to check internally on the same.
Gireesh Konasali 20 Reputation points

2023-08-29T09:09:05.9466667+00:00

Re: Microsoft Defender Warning - TrackingID#2308090030003614
Gireesh Konasali 20 Reputation points

2023-08-29T09:10:00.0066667+00:00

@Givary-MSFT Re: Microsoft Defender Warning - TrackingID#2308090030003614
Givary-MSFT 29,341 Reputation points Microsoft Employee

2023-08-29T09:38:17.0933333+00:00

@Gireesh Konasali Reviewed the case and reached out to my team to prioritize this case 2308090030003614 at earliest.
FandangoSunset 10 Reputation points

2023-11-07T18:58:45.69+00:00

I'm experiencing the same issue. Has a fix been announced, or is this being actively worked on still?
FandangoSunset 10 Reputation points

2023-11-07T18:59:59.7033333+00:00

@Givary-MSFT if you can please advise. Many thanks.
FandangoSunset 10 Reputation points

2023-11-20T14:32:29.1233333+00:00

Can @Givary-MSFT or somebody at Microsoft please advise if this has been solved?
BWainhouse 0 Reputation points

2023-11-21T09:32:08.19+00:00

Same issue here
Catherine Kyalo 655 Reputation points Microsoft Employee

2024-02-13T11:26:41.2766667+00:00
There could be several reasons why a device is listed in Microsoft Defender for Endpoint (MDE) but shows as having no MDE sensor. These could include:

Incomplete or Failed Installation: The MDE sensor installation might not have completed successfully on the device. You can check the installation status in the device's settings or system logs.

Network Issues: There might be network issues preventing the sensor from communicating with the MDE service. Check the device's network connections and firewall settings.

Device Incompatibility: The device might not meet the system requirements for the MDE sensor. Check the device's specifications against the MDE system requirements.

Software Conflicts: There might be other software on the device that is preventing the MDE sensor from running correctly. Check for any potential software conflicts.

Policy Configuration: The policy applied to the device might not be correctly configured to enable the MDE sensor. Check the policy configuration in the Microsoft Endpoint Manager admin center.

To troubleshoot these issues, you can follow the steps in the Microsoft documentation for troubleshooting MDE. If you are using Intune, you can also use the Intune Management Extension log to troubleshoot any deployment issues. If you still encounter issues after these please let me know for further escalation and follow up

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Devices without Microsoft Defender for Endpoint sensor