Cannot access azure visual studio subscription

Question

Hello,

I'm not able access my azure subscription (with credits) which I got through my visual studio subscription. It originally belongs to my company's tenant, but I think this problem arose when I tried to change directory on the subscription.

I cannot find my subscription in the subscription list, but if I go to Cost Management + billing, I can find it there with other subs. If I click it there I only get this menu (see pic), not the full overview (which I get on other subs). Status says Active and my role is Account administrator.

Also, if I try to enter the sub overview page manually by copying another subs' url and replacing the id I get a No Access page with a 401 code. I'm sure that the subscription is still in the same directory, but I don't have access anymore.

What can I do?

Answer 1

@Alan Helmersen - Welcome to Microsoft Q&A and thanks for reaching out to us.

As you confirmed that the solution worked, rephrasing it here for broader audience:

Please try to enter the URL manually and see if you can view the subscription overview page.

Hope this helps. and please feel free to reach out if you have any further questions.

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If the above response was helpful, please feel free to "Accept as Answer" and click "Yes" so it can be beneficial to the community.

Answer 2

Hope you are doing good!

To answer your issue, please check below

Yes it is expected behavior, please verify that you are signed in to the correct directory and tenant associated with your subscription. If the subscription originally belonged to your company's tenant, make sure you are using the correct credentials and directory.

In short, one tenant can have many subscriptions but one subscription at least need one tenant.

Moreover , subscription is the logical billing boundary of your resources and tenant is the Infra level boundary of your infrastructure

A tenant is an Azure Active Directory (Azure AD) entity that typically encompasses an organization. Tenants can have one or more subscriptions, which are agreements with Microsoft to use cloud services, including Azure. Every Azure resource is associated with a subscription.

MS Link for ref: https://learn.microsoft.com/en-us/azure/azure-portal/get-subscription-tenant-id

Hope it answers your queries , please accept if it does , Thanks!

Answer 3

HMM seems it actually was moved but just wasn't visible in the other directory's subscription list. Had to manually enter the URL for the subscription overview page.