Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
948 questions
'The requested information is not available in the retrieved data' as first one to five Completions on submitting a User Query
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 43%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Joanna Grimwood
55
Reputation points
In a clear Chat Session, at least the first couple of Completions include 'The requested information is not available in the retrieved data'. However, if the User Query is re-entered several times, the Completions do eventually retrieve the data from the data content. Has anyone had this issue and found a resolution?
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romungi-MSFT 44,771 Reputation points Microsoft Employee2023-08-31T05:45:33.4366667+00:00 @Joanna Grimwood Could you try to add some additional context for grounding data and check if the behavior can be improved?
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Joanna Grimwood 55 Reputation points
2023-08-31T08:49:23.9366667+00:00 @romungi-MSFT I have tried adding more and more context but I am still seeing this pattern, with at least the first couple of Completions coming back as 'The requested information is not available in the retrieved data'. Is there anything else that can be done to prevent this?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 96%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Marco Varela 0 Reputation points2023-09-01T21:56:24.46+00:00 I have the same problem. We have tested the semantic search on the same index used by the chat and there are indeed relevant results, however, the chat seems not to see them.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mike Dziadaszek 10 Reputation points2023-10-02T17:56:22.21+00:00 I am also experiencing the same behavior.
This is not happening for me when using either the Chat Playground, or within a deployment (via the Chat Playground).
However, it does happen when using the Azure.AI.OpenAI C# library 1.08 beta.
From what I can tell, I am using the same parameters in both use cases. As a work around, I check the response and submit it again. This only appears to happen when a question is asked for the first time, but then consecutive repeats of that question yield proper results.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 50%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
mikki chopra 0 Reputation points2023-10-09T09:28:57.8833333+00:00 Same issue as above. It works for the first time but if the response has the above error then it fails, however same question works fine in the chat playground 😐
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 41%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jake Stratton 10 Reputation points2023-10-17T20:55:13.2533333+00:00 I have the exact same problem - only happens when deployed, not in the playground.
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