Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,718 questions
Extremely slow MS 365 response when interacting with SharePoint on-prem?
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Keith Vollero
21
Reputation points
Our agency has recently moved to MS 365 for our Office apps, (Word, Excel), but are still running our SharePoint 2019 on-premises. We are seeing long and frustrating time lags during the editing of documents and spreadsheets. It sometimes takes several minutes to open a file, as the warning 'Contacting the server for information' displays.
Has anyone else seen this, behavior and if so, have you found ways to mitigate it?
NOTE: We have not (yet) configured the hybrid experience for SharePoint. Would doing so alleviate this issue?
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Saarimaki, Paivi 0 Reputation points2023-10-04T09:37:12.59+00:00 I have same issue and did try to process monitor the w3p but did not give me any errors.
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