phone validation

NIYAZI ALIYEV 0 Reputation points
2023-08-29T15:53:57.0066667+00:00

i have same problem with signing in to Azure account . It says: we can not validate your phone number, use different phone number

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dillon Silzer 57,471 Reputation points
    2023-08-30T05:19:09.84+00:00

    Hello,

    You may want to check the following:

    1. The phone number you provided is not in the correct format or corresponds to an unsupported country. Please ensure that there is a space between your country/region code and the phone number.
    2. If the phone number is already in use and associated with an existing Azure account, you will be unable to create a new account using it.
    3. Additionally, there is a temporary problem with our verification service that is currently preventing the verification of your phone number.

    If you are having issues, try creating a ticket with Azure Support:

    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header


    If this is helpful please accept answer.

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