28,662 questions
I figured it out with the software systems. Cleared the cache within the software and it's good now.
Thank you to those who responded!
Latest Windows 10 update conflicting with Aspen software
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Patti Griffin
0
Reputation points
The latest Windows update is conflicting with our inventory software (Aspen). Some users are unable to open the software and have to uninstall/reinstall it to be able to use it each day (even after complete computer restart).
Any suggestions on how I can fix this?
Thanks!
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 17,341 Reputation points Volunteer Moderator2023-08-30T20:53:46+00:00 Have you tried contacting the software vendor?
Did you update the Aspen?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta 24,716 Reputation points MVP2023-09-01T01:31:29.7933333+00:00 Are you getting any error?
Look at the event viewer application error logs to get any clue related to this issue.
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Patti Griffin 0 Reputation points
2023-09-01T13:20:51.2966667+00:00 -
Reza-Ameri 17,341 Reputation points Volunteer Moderator
2023-09-01T20:07:12.33+00:00 Glad the problem have been solved and thank you for the update.
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