New Outlook is (randomly) delaying some outgoing messages by days?

Rankin, Jim 40 Reputation points
2023-08-29T17:43:32.3933333+00:00

When I send messages in the New Outlook [version 1.2023.816.100 (Production) ], some messages are not sent for a few hours, the next day, or even up to 4 days. How do I repair this issue or roll back the version to when this didn't happen?

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  1. SokiGuo-MSFT 30,281 Reputation points Microsoft Vendor
    2023-08-30T02:22:08.8733333+00:00

    Hi @Rankin, Jim

    Do these delayed messages have specific characteristics?

    In New Outlook, you can only set a single message to delay sending. If you have not set a delay in sending but the email is delayed, there may be large attachments, network problems, server problems, etc. We recommend that you switch back to classic to check for discrepancies.

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    In addition, please kindly understand that New Outlook is still in the preview stage of gradual improvement. To learn more about the new Outlook for Windows, please check out the latest blog post. You can also click Help > Feedback to provide feedback or other suggestions for improvement. Many features of our current products are designed and upgraded based on customers’ feedback. We sincerely welcome your suggestions, and thanks for your understanding and support!

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    Hope this helps!


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2 additional answers

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  1. Donald Galloway 0 Reputation points
    2025-01-29T19:37:54.65+00:00

    Totally useless, I did not ask for outlook (new) and can't send messages i have been doing for the last 5 years or more

    best regards

    Don Galloway

    0 comments No comments

  2. Donald Galloway 0 Reputation points
    2025-01-29T19:38:31.89+00:00

    Just solve the problem

    0 comments No comments

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