New Outlook is (randomly) delaying some outgoing messages by days?

Question

When I send messages in the New Outlook [version 1.2023.816.100 (Production) ], some messages are not sent for a few hours, the next day, or even up to 4 days. How do I repair this issue or roll back the version to when this didn't happen?

Answer 1

Hi @Rankin, Jim

Do these delayed messages have specific characteristics?

In New Outlook, you can only set a single message to delay sending. If you have not set a delay in sending but the email is delayed, there may be large attachments, network problems, server problems, etc. We recommend that you switch back to classic to check for discrepancies.

  

In addition, please kindly understand that New Outlook is still in the preview stage of gradual improvement. To learn more about the new Outlook for Windows, please check out the latest blog post. You can also click Help > Feedback to provide feedback or other suggestions for improvement. Many features of our current products are designed and upgraded based on customers’ feedback. We sincerely welcome your suggestions, and thanks for your understanding and support!

 

Hope this helps!

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---

 

Answer 2

I have submitted feedback on this same issue.

I have been made aware of emails that I clicked send and assumed were sent... that were not until even a week later when recipient replied to me with questions...

I started checking every email I send and noticed this happens to me at least 1-2 times per week.

The email I clicked send on is not in sent items nor drafts... I wait and still do not see it... The second I close new outlook and open classic outlook.. it sends and appears in my sent items folder.

I have attempted to switch back to new outlook several times and have had this issue every time... on different workstations. I have resorted to only using classic outlook and advising end users to do the same due to this issue.

I have not received a response from any of my feedback entries on this issue.

Answer 3

Just solve the problem

Answer 4

Totally useless, I did not ask for outlook (new) and can't send messages i have been doing for the last 5 years or more

best regards

Don Galloway