EVENT 1001 ERROR

Question

Hello everyone, after installing a new Windows the computer crashes sometimes I don't get any bluescreen just the computer is freezing and after that reboot itself.
I am attaching the link to the dump file.

I would appreciate your assistance

This is the error in the event viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffaf041047b460, 0xfffff801877efe60, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 479bcb46-5790-45ab-aeb0-058813d74d02.

This the link to the dump file :

https://1drv.ms/u/s!Arrwj-MVy-xvgbpSfSwHGaDPtWwRbg?e=Qyaavn

Answer 1

Looks to be some problem with the video adapter and or the driver. The hardware manufacturer will be your best resource to fix.

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x116---video-tdr-failure

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Answer 2

Hello

I’m sorry to hear that you’re experiencing issues with your computer crashing after installing a new version of Windows. The error message you provided indicates that the crash was caused by a bugcheck with the code 0x00000116. This bugcheck code is typically associated with issues related to the graphics card driver or the graphics card itself.

Here are some steps you can try to resolve this issue:

Update Graphics Card Driver: Make sure that your graphics card driver is up to date. You can check for updates through the manufacturer’s website or through the Device Manager in Windows.

Check for Overheating: Make sure that your graphics card is not overheating. You can use a hardware monitoring tool to check the temperature of your graphics card.

Check for Hardware Issues: Make sure that your graphics card is functioning correctly. You can try reseating the graphics card or testing it in another computer to see if the issue persists.

Check for Software Conflicts: Make sure that there are no software conflicts causing the issue. You can try booting your computer in Safe Mode and see if the issue persists.

Answer 3

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Make sure that share links are available without sign in.

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--please don't forget to upvote and Accept as answer if the reply is helpful--

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Answer 4

Também estou com problemas no BugCheck id 1001. Coloquei noWinDBG e ele retornou isso. Só falta eu conseguir entender. Alguém pode dar uma ajuda?


************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true
   EnableRedirectToChakraJsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.297 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 43

Microsoft (R) Windows Debugger Version 10.0.27793.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\032625-8343-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 26100 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff803`8ae00000 PsLoadedModuleList = 0xfffff803`8bcf47a0
Debug session time: Wed Mar 26 09:34:08.517 2025 (UTC - 3:00)
System Uptime: 0 days 0:36:13.437
Loading Kernel Symbols
...............................................................
................................................................
..............................................................
Loading User Symbols

Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`8b2b7ce0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff9281`40bbbcb0=0000000000020001