Not able to get pricing on Microsoft Teams Domestic Calling Plan for US and Canada

Mike Tomlins 0 Reputation points
2023-08-31T16:42:03.0066667+00:00

I am looking to switch to Teams as my phone provider and from my understand in my common areas I need a Teams Shared Device license and a Microsoft Teams Domestic Calling Plan for US and Canada add on. The problem is I can not find pricing on the Microsoft Teams Domestic Calling Plan for US and Canada. I joined the trail thinking once it ended it would provide me with a cost but it didn't. I can not switch phone systems and be on a trail that ends in a month. I also need to provide a cost analysis to my management team before I can get approval for the switch. I have asked support and they simply said they can't help, I ask sales but they couldn't answer. I have Googled everything I could think of and can not find pricing anywhere.

I am starting to think I have incorrect information, maybe I dont need that license? Anyone have any insight on this one?

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  1. LiweiTian-MSFT 13,665 Reputation points Microsoft Vendor
    2023-09-01T08:05:05.3166667+00:00

    Hi @Mike Tomlins

    According to research, if you want to buy a Teams phone license, you only need to refer to the four licenses provided in the document.

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    If you still need to know more about phone licenses and audio conferencing, I suggest you refer to this document.


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  2. Mike Tomlins 0 Reputation points
    2023-09-01T15:37:29.4133333+00:00

    And that works for a common area phone? My customer service reps share a device due to over lapping shifts and constantly moving around. So its never the same person at that desk.

    This is certainly different then what the last Microsoft rep told me but if it works then that would be awesome.