App Crashes when I am taking pictures on Android devices(Samsung tab and mobile)

Albin Lukose 45

Followed these steps to capture image in my android device(Samsung tablet and Samsung mobile phone with latest API).The app crashes frequently once you capture the image. Tried debugging but no information is retrieved while crashing. App crashes and restart by itself .Not able to replicate this issue in Emulator. This happens randomly. Sometimes it works sometimes not.

I have already added the necessary permissions for image capturing :

	<uses-permission android:name="android.permission.CAMERA" />
	<intent> 			
		<action android:name="android.media.action.IMAGE_CAPTURE" /> 
	</intent>

Is this something related to Code ?

 if (MediaPicker.Default.IsCaptureSupported)
        {
            FileResult photo = await MediaPicker.Default.CapturePhotoAsync();

            if (photo != null)
            {
                //do nothing
            }
        }

Is there any solution or alternate libraries available for image capturing so that I can capture safely ?

Yonglun Liu (Shanghai Wicresoft Co,.Ltd.) 42,511 Reputation points Microsoft Vendor

2023-09-04T01:27:15.1266667+00:00
For further investigation, could you please provide the following information?

I noticed that you added both Xamarin and MAUI tags, which framework does your project use?

What is the API Level of your Samsung device?

If you add the NoHistory = false attribute to the MainActivity in Android, will this issue still occur?

Your prompt reply will be highly appreciated.
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Albin Lukose 45 Reputation points

2023-09-05T23:21:38.29+00:00

The app is based on .NET Maui(.net 7.0)

API Level of both devices: Android Version 13 (API Level 33)

Haven't tried 'NoHistory = false attribute to the MainActivity in Android' .How It gonna help?
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Yonglun Liu (Shanghai Wicresoft Co,.Ltd.) 42,511 Reputation points Microsoft Vendor

2023-09-07T05:51:27.4633333+00:00
For further investigation, could you please provide the following information?

What is the specific device model you are experiencing this issue?

Could you please provide specific steps to reproduce this issue?

Are all the cameras available on your devices?

Does this application get the camera permission?

Can you please connect your physical devices and refer to Android Debug Log to capture and share debug log information?

Your prompt reply will be highly appreciated.
Albin Lukose 45 Reputation points

2023-09-08T00:48:59.5833333+00:00
IssueLog.txt

I have attached device Logfile.

The issue happens on my Samsung Tab (Samsung SM-T630) and mobile device Samsung -G780f/DS(Samsung s20Fe).

To reproduce the issue:

Create a button in MAUI app.

On Tap Take a photo using the code below:

if (MediaPicker.Default.IsCaptureSupported) { FileResult photo = await MediaPicker.Default.CapturePhotoAsync(); if (photo != null) { // save the file into local storage string localFilePath = Path.Combine(FileSystem.CacheDirectory, photo.FileName); using Stream sourceStream = await photo.OpenReadAsync(); using FileStream localFileStream = File.OpenWrite(localFilePath); await sourceStream.CopyToAsync(localFileStream); } }

Yes the app got 2 cameras and works fine on certain cases but not works on some other cases.

As mentioned above I have added necessary permissions in the code and when the camera is launched for the first time I accept the permission intent to give access to the camera.

This crashing won't happen each time when I am using the camera and it won't show any exceptions.
Yonglun Liu (Shanghai Wicresoft Co,.Ltd.) 42,511 Reputation points Microsoft Vendor

2023-09-08T06:18:09.4933333+00:00

Thanks for your feedback.

I followed your reproduction steps to test on both the emulator and my physical device (non-Samsung device) and this issue does not occur.

For this issue, it is recommended that you create a support ticket for one-on-one technical support.
Jim Mav 5 Reputation points

2024-01-11T07:20:25.5533333+00:00

I Have the same problem. Tried both CrossMedia and MediaPicker.CapturePhotoAsync. App crashes after random number of photos
Emerson Cardoso 0 Reputation points

2024-08-04T15:49:30.5266667+00:00

Boa tarde. Percebo que este problema ocorre principalmente com os equipamentos mais antigos e de menor capacidade de memória/processador mesmo com android 12 ou 13. Tenho um A71 que funciona perfeitamente. A Microsoft tem previsão de resolução deste problema? Obrigado.

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App Crashes when I am taking pictures on Android devices(Samsung tab and mobile)

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