FSLogix move Folder to local_<userprofile> instead of %appdata%\Roaming\Adobe in VHD - no redirection Rule

Question

Problem with Adobe Creative Cloud Desktop - synchronizing Fonts not working if FSLogix is enabled.

 

We see that FSLogix moves Files from: C:\Users\markus-test\AppData\Roaming\Adobe

to: C:\Users\local_markus-test\Adobe what it shouldn't do / what is wrong...

 

C:\Program Files\FSLogix\Apps>frx list-redirects

Active redirections

---

\Device\HarddiskVolume4\Users\markus-test => \Device\HarddiskVolume5\Profile

\Device\HarddiskVolume4\Users\markus-test\AppData\Roaming\Microsoft\Protect => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Roaming\Microsoft\Protect

\Device\HarddiskVolume4\Users\markus-test\AppData\Roaming\Microsoft\Credentials => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Roaming\Microsoft\Credentials

\Device\HarddiskVolume4\Users\markus-test\AppData\Local\Microsoft\Credentials => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Local\Microsoft\Credentials

\Device\HarddiskVolume4\Users\markus-test\AppData\Local\Microsoft\Office\16.0\OfficeFileCache => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Local\Microsoft\Office\16.0\OfficeFileCache

\Device\HarddiskVolume4\OneDriveTemp\S-1-5-21-553229331-1912053707-2806385023-176174 => \Device\HarddiskVolume5\ODTemp

\Device\HarddiskVolume4\ProgramData\Microsoft\Search => \Device\HarddiskVolume5\SearchRoot\Search

\Device\HarddiskVolume4$RECYCLE.BIN\S-1-5-21-553229331-1912053707-2806385023-176174 => \Device\HarddiskVolume5\PROFILE_RECYCLE.BIN

Operation completed successfully!

 

C:\Program Files\FSLogix\Apps>frx list-rules

No rules

 

 

GPO Settings

DeleteLocalProfileWhenVHDShouldApply: 1

Enabled: 1

FlipFlopProfileDirectoryName: 1

FoldersToRemove: empty

PreventLoginWithFailure: 1

PrieventLoginWithTempProfile: 1

RoamSearch: 1

SetTempToLocalPath: 1

VHDLocations: set to our Fileserver

VolumeType: vhdx

 

ExcludeFolderRedirections:

3|AppData\Roaming\Microsoft\Protect\

3|AppData\Roaming\Microsoft\Credentials\

3|AppData\Local\Microsoft\Credentials\

0|AppData\Local\Microsoft\Office\16.0\OfficeFileCache\

 

Answer 1

Hello,

Thank you for your question and for reaching out with your question today.

Please work through the following suggestions:

1. Check your FSLogix rules and configurations, especially any exclusion rules. Ensure that there are no rules redirecting Adobe-related folders to the incorrect location.
2. In Adobe Creative Cloud Desktop, go to Preferences or Settings and check if you can manually set the font sync folder path to the correct location.
3. Review your Group Policy settings related to FSLogix. Ensure that there are no conflicting policies or settings causing the folder redirection issue.
4. Make sure that you are using the latest version of FSLogix, as updates may contain bug fixes or improvements that address such issues.
5. As a troubleshooting step, you can temporarily disable FSLogix to see if Adobe Creative Cloud Desktop functions correctly without it. This can help isolate the issue.

If the reply was helpful, please don’t forget to upvote or accept as answer.

Answer 2

Thank you for this input:

Check your FSLogix rules and configurations, especially any exclusion rules. Ensure that there are no rules redirecting Adobe-related folders to the incorrect location.

=> we have no redirection rules for Adobe-related folders..

C:\Program Files\FSLogix\Apps>frx list-redirects

Active redirections

---

\Device\HarddiskVolume4\Users\markus-test => \Device\HarddiskVolume5\Profile

\Device\HarddiskVolume4\Users\markus-test\AppData\Roaming\Microsoft\Protect => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Roaming\Microsoft\Protect

\Device\HarddiskVolume4\Users\markus-test\AppData\Roaming\Microsoft\Credentials => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Roaming\Microsoft\Credentials

\Device\HarddiskVolume4\Users\markus-test\AppData\Local\Microsoft\Credentials => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Local\Microsoft\Credentials

\Device\HarddiskVolume4\Users\markus-test\AppData\Local\Microsoft\Office\16.0\OfficeFileCache => \Device\HarddiskVolume4\Users\local_markus-test\AppData\Local\Microsoft\Office\16.0\OfficeFileCache

\Device\HarddiskVolume4\OneDriveTemp\S-1-5-21-553229331-1912053707-2806385023-176174 => \Device\HarddiskVolume5\ODTemp

\Device\HarddiskVolume4\ProgramData\Microsoft\Search => \Device\HarddiskVolume5\SearchRoot\Search

\Device\HarddiskVolume4$RECYCLE.BIN\S-1-5-21-553229331-1912053707-2806385023-176174 => \Device\HarddiskVolume5\PROFILE_RECYCLE.BIN

Operation completed successfully!

 

C:\Program Files\FSLogix\Apps>frx list-rules

No rules

In Adobe Creative Cloud Desktop, go to Preferences or Settings and check if you can manually set the font sync folder path to the correct location.

in Adobe Creative Cloud Desktop there is no option to set a path for fonts

Review your Group Policy settings related to FSLogix. Ensure that there are no conflicting policies or settings causing the folder redirection issue.

=> our FSLogix realated GPO options:

DeleteLocalProfileWhenVHDShouldApply: 1

Enabled: 1

FlipFlopProfileDirectoryName: 1

FoldersToRemove: empty

PreventLoginWithFailure: 1

PrieventLoginWithTempProfile: 1

RoamSearch: 1

SetTempToLocalPath: 1

VHDLocations: set to our Fileserver

VolumeType: vhdx

 

ExcludeFolderRedirections:

3|AppData\Roaming\Microsoft\Protect\

3|AppData\Roaming\Microsoft\Credentials\

3|AppData\Local\Microsoft\Credentials\

0|AppData\Local\Microsoft\Office\16.0\OfficeFileCache\

Make sure that you are using the latest version of FSLogix, as updates may contain bug fixes or improvements that address such issues.

we use the latest version (2.9.8612.60056)

As a troubleshooting step, you can temporarily disable FSLogix to see if Adobe Creative Cloud Desktop functions correctly without it. This can help isolate the issue.

if FSLogix is disabled or uninstalled then the font synchronization working fine in CC Desktop Client..