In Windows 11 Kiosk mode, on screen keyboard is not displaying when touching a text box

Question

for work, we have a Dell Latitude 7320 touchscreen tablet running Windows 11. No keyboard or mouse are connected. We created a kiosk account which auto logs in and navigates to an ip address in the browser (our web app). The web app works but when we touch a text field the windows on screen keyboard does not display and we have no way of entering text. When testing this out with a non-kiosk account, the on screen keyboard does display as expected.

In Kiosk mode without a mouse or keyboard we are expecting the touch inputs to behave like a normal mobile device (ie phone) where if you click on a text field (ie username/password field or URL bar), the native keyboard pops up. However this behavior is not happening (ie keyboard is not popping up) on our device.

From reviewing other similar issues there were three registry keys that were recommended to be changed (related to forcing windows into tablet mode) however it seems those only applied to Windows 10. When we tested the registry settings on our Windows 11 tablet, the keyboard still did not display.

Is it possible in Windows 11 to get the windows on screen keyboard to display in Kiosk single app mode? If so how?

Answer 1

Hello there,

You can try the below registry edit , but made sure you have made the necessary back up and created a restore point.

HKCU\Software\Microsoft\TabletTip\1.7\

Right-click on the right section, and create a new DWORD with EnableDesktopModeAutoInvoke. Double-click to edit it, and set the value as 1

Again, create a new DWORD with the name DisableNewKeyboardExperience. Double-click to edit it, and set the value as 1.

Next, go to the following location:

HKCU\Software\Microsoft\windows\CurrentVersion\ImmersiveShell\

Create a new DWORD—TabletMode and set the value as 1.

Hope this resolves your Query !!

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Answer 2

I solved it!!

the instructions above are great but with a little more detail I can confirm Kiosk anode Windows 11 works with on screen keyboard!

AFiretly make sure you’re updated to the latest windows… some changes were made to webview specifically addressing the issue.

secondly, follow the first two steps in Limitless’s post however instead of HKCU, head to the other users at the bottom of registry edit and enable the same written functions in TabletTip/1.7 - there is no need to change tablet mode to 1- you’ll find windows changes this itself back to zero after anyway.

Et voila one delicious kiosk ready to have all that keyboard finger action ❤️