Rds farm slow connection

Question

Hi all.
I have a rds farm. There are two web access server/gateway in dmz in microsoft nlb. Inside i have two host access and two connecttion broker in hight availability with record dns in round robin. Every thing work fine. Hight availability work fine for all role. I have one problem with slow client connection to the farm. After logon in web portal i run my application and usualy i wait 1 minute and 40 seconds before app opened. I have same issue both wan and from lan. I check avery settings but i don't undestand which is a problem.

Thanks.

Answer 1

Hi,

In general, patch the system fully with newest update is recommended, it is helpful for resolving some known issues and improving the performance.

Besides, I want to confirm with you wether or not you have checked "bypass RD gateway server for local addresses" in RD Gateway setting. According to below thread, it did the trick.
https://social.technet.microsoft.com/Forums/en-US/97c2f557-c6b8-4a65-92e5-080ef7915437/rds-remoteapp-takes-a-long-time-to-launch?forum=winserverTS

Please also make sure that your session host which holds applications have enough free resources, once problem happens, please log on session host directly and open Task Manager – Resources, check network, ram, memory and disk usage.

If possible, please try to reduce the session number on session host, confirm that if slow problem is related to increasing session number.

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Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny

Answer 2

Hi, thanks for replay.
Every system are windows 2019 with all update. All connection come from internet and goes through gateway server. I try with only one user and i have same issue. After open application i don't have slow problem but only when i start application first time. I try tu use single server with all role and i save 40 seconds to connect in my application. I don't know if in my enviroment it's normal almost two minutes to open application.

Thanks.