SCCM Site Version upgrade not found in SCCM Console

Question

Hello,

I have one SCCM server and my WSUS is in a separate server because of security concerns, I can't provide internet access to my SCCM server so there is no connection between my SCCM & Internet. My current version is 2010, but I want to upgrade it to 2303. But, I didn't find any version upgrade in my SCCM console's Update & Servicing portion. After that, I provide Internet access on my SCCM server through proxy, and all required URLs are allowed from the proxy server. But when I ran a check for updates I got the following error which I found in the dmpdownloader.log file

Failed to download Admin UI Content payload with exception: Unable to connect to the remote server.

Now please suggest to me how to resolve the issue. I have also checked the firewall log and there is no blocking.

Answer 1

Hi, @Md. Rubiat Haque

Thank you for posting in Microsoft Q&A forum.

The error "Failed to download Admin UI Content payload with exception: Unable to connect to the remote server" indicates that the SCCM server is unable to connect to the remote server. This could be due to a number of reasons, including firewall or proxy settings, or issues with the remote server itself.

You may want to double-check the proxy settings to ensure that they are configured correctly.

If the issue persists, you may want to try the following steps:

1. Make sure the Service Connection Point is configured as "Online" mode.
2. Restart the SMS Executive Service (SMSExec).
3. If the issue persists, reinstall the Service Connection Point role.

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