Microsoft Teams sing in to device problem

Question

hi

we have problem to sign in to camera with microsoft teams account, we try on two diffrent cameras models

after entering the username and password a message appears

"Signing out...

This device isn't enrolled in device administrator. Contact your admin"

can you help us to find where problem is?

Answer 1

Hi @Maciej Zobek

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to the error message, your problem has nothing to do with Teams. The problem should be related to Intune and device enrollment, which is not in our support scope. To help you better, I suggest you add the Intune tag in your post. The following suggestion is just for your reference:

According to the error message, please refer to this document for information about device enrollment.

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