Performance of Microsoft Edge browser opened in Admin account and local user account differs drastically. In local user account the it is slow.

Question

Performance of Microsoft Edge browser opened in Admin account and local user account differs drastically. In local user account the it is slow.

Amin, Srishanth S 0

Hello,

Microsoft edge is loading slower in local user account. On checking the policy registries and settings of Microsoft Edge significant differences are not observed. For both user configuration is similar.

Also checked the AppData\Local\Microsoft\Edge\User Data for both user. This also had no major difference.

Note: for the local user if runas to admin user is done and msedge is opened this will be faster.

Please let me know if any addtional settings to be done to make msedge faster in localuser.

Thanks and Regards,

Srishanth

Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-06T08:59:03.47+00:00

Hi @Amin, Srishanth S,

You also can try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them. Open edge with cmd and type sfc /scannow.
And can this problem be reproduced on other browsers like Chrome？
I am glad to help if you have any questions!
Amin, Srishanth S 0 Reputation points

2023-09-06T09:27:49.1666667+00:00

Hi @ Wenying Lu-MSFT,
Thank you for your time!!
After opening MS Edge <sfc /scannow> command was executed.

Issue is still reproducible. i.e MS Edge browser is still running slower in on of the local user.

Additionally following observations are also made.
As one of the possible solution mentioned is to uninstall and reinstall MS Edge.

I tried this by uninstalling currently installed MS Edge (version: 116.0.1938.69 ) and installed MS Edge version (92.0.902.78). On doing this the issue is not observed and browser is fast as expected.

but again on uninstalling this or upgrading this to latest MS Edge version issue is reproducible.
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-08T06:38:36.7133333+00:00

Hi @Amin, Srishanth S,

I have updated my answer.

Please check them and if you have any updates kindly let us know.
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-14T09:58:15.2033333+00:00

Hi @Amin, Srishanth S, May I know any update on this issue?
Amin, Srishanth S 0 Reputation points

2023-09-18T05:41:33.93+00:00
Hi @ Wenying Lu-MSFT,

Following steps were performed

Settings> System and performance> "Startup boost". Try to disable or enable check if there are some different effects.

Settings> System and performance> disable "Use hardware acceleration when available."

Settings> System and performance> disable "Efficiency mode."

Disable extensions and check if one of your extensions is causing the issue.

Yet the results are same. There is still a performance degradation in local User account when compared with Admin account.

Will check and try to figure out from which exact version of MS edge this behavior is observed.

Thank you for your time!

Regards,

Srishanth
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-18T07:03:39.6133333+00:00
Hi @Amin, Srishanth S,

Will check and try to figure out from which exact version of MS edge this behavior is observed.

Edge is updated to Version 117, check if this issue persists.

If necessary, please try to roll-back install to Edge version 115, on doing this check if browser is fast as expected.

Best Regards,

Wenying Lu
Amin, Srishanth S 0 Reputation points

2023-09-20T08:28:18.4133333+00:00

Hi @ Wenying Lu-MSFT,

With latest MS Edge version 117.0.2045.31 issue is not reproducing.

Thank you so much for the support!

Regards,

Srishanth
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-21T01:46:19.4233333+00:00

Hi @Amin, Srishanth S,

Glad to hear that the issue has been resolved.

Thanks for your sharing！

Regards,

Wenying Lu

1 answer

Your answer

Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-06T08:59:03.47+00:00

Hi @Amin, Srishanth S,

You also can try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them. Open edge with cmd and type sfc /scannow.
And can this problem be reproduced on other browsers like Chrome？
I am glad to help if you have any questions!
Amin, Srishanth S 0 Reputation points

2023-09-06T09:27:49.1666667+00:00

Hi @ Wenying Lu-MSFT,
Thank you for your time!!
After opening MS Edge <sfc /scannow> command was executed.

Issue is still reproducible. i.e MS Edge browser is still running slower in on of the local user.

Additionally following observations are also made.
As one of the possible solution mentioned is to uninstall and reinstall MS Edge.

I tried this by uninstalling currently installed MS Edge (version: 116.0.1938.69 ) and installed MS Edge version (92.0.902.78). On doing this the issue is not observed and browser is fast as expected.

but again on uninstalling this or upgrading this to latest MS Edge version issue is reproducible.
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-08T06:38:36.7133333+00:00

Hi @Amin, Srishanth S,

I have updated my answer.

Please check them and if you have any updates kindly let us know.
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-14T09:58:15.2033333+00:00

Hi @Amin, Srishanth S, May I know any update on this issue?
Amin, Srishanth S 0 Reputation points

2023-09-18T05:41:33.93+00:00

Hi @ Wenying Lu-MSFT,

Following steps were performed

Settings> System and performance> "Startup boost". Try to disable or enable check if there are some different effects.

Settings> System and performance> disable "Use hardware acceleration when available."

Settings> System and performance> disable "Efficiency mode."

Disable extensions and check if one of your extensions is causing the issue.

Yet the results are same. There is still a performance degradation in local User account when compared with Admin account.

Will check and try to figure out from which exact version of MS edge this behavior is observed.

Thank you for your time!

Regards,

Srishanth
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-18T07:03:39.6133333+00:00

Hi @Amin, Srishanth S,

Will check and try to figure out from which exact version of MS edge this behavior is observed.

Edge is updated to Version 117, check if this issue persists.

If necessary, please try to roll-back install to Edge version 115, on doing this check if browser is fast as expected.

Best Regards,

Wenying Lu
Amin, Srishanth S 0 Reputation points

2023-09-20T08:28:18.4133333+00:00

Hi @ Wenying Lu-MSFT,

With latest MS Edge version 117.0.2045.31 issue is not reproducing.

Thank you so much for the support!

Regards,

Srishanth
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-21T01:46:19.4233333+00:00

Hi @Amin, Srishanth S,

Glad to hear that the issue has been resolved.

Thanks for your sharing！

Regards,

Wenying Lu

Answer 1

Wenying Lu-MSFT 2,090 Microsoft External Staff

Hi @Amin, Srishanth S,

You could try to following methods check if this helps unblock you:

Clear your browsing data:
Settings> Privacy and services> Under the “Clear browsing data” section, click the Choose what to clear button>
Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
Disable profile sync:
Settings> Profiles> Turn off sync (Check if sync is turn on)
Try recreating the profile to check if that works.
Settings> Profiles> Click 3 dots of account> remove.
Then relog-in the profile check if issue persist.

Please then let us know if these works for you.

Update:

Settings> System and performance> "Startup boost". Try to disable or enable check if there are some different effects.
Settings> System and performance> disable "Use hardware acceleration when available."
Settings> System and performance> disable "Efficiency mode."
Disable extensions and check if one of your extensions is causing the issue.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Best Regards,

Wenying Lu

Amin, Srishanth S 0 Reputation points

2023-09-08T09:22:42.82+00:00

Hello Wenying Lu,

I tried all 4 steps mentioned. Still the issue is not resolved.

Please let me know your view on this

As one of the possible solution mentioned is to uninstall and reinstall MS Edge.

I tried this by uninstalling currently installed MS Edge (version: 116.0.1938.69 ) and installed MS Edge version (92.0.902.78). On doing this the issue is not observed and browser is fast as expected.

but again on uninstalling this or upgrading this to latest MS Edge version issue is reproducible.

Thanks and Regards,

Srishanth
Wenying Lu-MSFT 2,090 Reputation points Microsoft External Staff

2023-09-11T02:55:34.2466667+00:00

Hi @Amin, Srishanth S,

Edge is updated to Version 116.0.1938.76, check if this issue persists.

If the issue persists, in order for us to investigate this further, please try to be installed to Edge version 115, on doing this check if browser is fast as expected.

PS. I had tested on my side, however, I don't meet such issue on my Edge (version: 116.0.1938.69).

We need to investigate if a system setting is blocking your access or if the edge116 caused this issue.

Best Regards,

Wenying Lu

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Performance of Microsoft Edge browser opened in Admin account and local user account differs drastically. In local user account the it is slow.

1 answer

Your answer