Request failed with status code 401 while accessing Question answering service in Azure Language studio

Question

Request failed with status code 401 while accessing Question answering service in Azure Language studio

raj89 0

Hey - We are using Azure bot framework in node js and using Language studio Question answer Rest API service. The api calls returns 401 when requested from the code but works just fine from postman calls. The botframework is deployed on Azure web app service. The other language studio service work fine. Please advise how to fix it.

I use the correct API URL and header with subscription key. It works perfect from postman.

https://chatbottest.cognitiveservices.azure.com/language/:query-text?api-version=2021-10-01

Access denied due to invalid subscription key or wrong API endpoint. Make sure to provide a valid key for an active subscription and use a correct regional API endpoint for your resource.

Azar 29,520 Reputation points MVP Volunteer Moderator

2023-09-05T20:48:38.5+00:00
Hi Raj

The issue, where the API calls work in Postman but return a 401 error when called from your Node.js code running on an Azure web app, may be related to how the subscription key and endpoint are being used in your code or potential differences in the request setup.

Give quick a check on these

Double-Check Key and Endpoint: Confirm your subscription key and endpoint are correct and properly configured.

Header and URL: Ensure correct headers, like "Ocp-Apim-Subscription-Key," and properly formatted API endpoint URLs.

If this answer helps kindly accept, If the issue still persists kindly drop your code here, thanks much.

1 answer

Your answer

Azar 29,520 Reputation points MVP Volunteer Moderator

2023-09-05T20:48:38.5+00:00

Hi Raj

The issue, where the API calls work in Postman but return a 401 error when called from your Node.js code running on an Azure web app, may be related to how the subscription key and endpoint are being used in your code or potential differences in the request setup.

Give quick a check on these

Double-Check Key and Endpoint: Confirm your subscription key and endpoint are correct and properly configured.

Header and URL: Ensure correct headers, like "Ocp-Apim-Subscription-Key," and properly formatted API endpoint URLs.

If this answer helps kindly accept, If the issue still persists kindly drop your code here, thanks much.

Answer 1

VasaviLankipalle-MSFT 18,676 Moderator

Hello @raj89 , there could be several reaons causing this issue. I would suggest checking these things out: https://westus.dev.cognitive.microsoft.com/docs/services/5890b47c39e2bb17b84a55ff/operations/5890b47c39e2bb052c5b9c2f

Response 401 You do not have access. Reasons can include:

used endpoint subscription key, instead of authoring key

invalid, malformed, or empty authoring key

authoring key doesn't match region

you are not the owner or collaborator

invalid order of API calls

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Request failed with status code 401 while accessing Question answering service in Azure Language studio

1 answer

Your answer