"You're not eligible for an Azure account"

Question

"You're not eligible for an Azure account"

Vigilija 0

I want to try some Azure Functions for my personal purposes, but I can't create an Azure account.

Upon completing the sign-up process and providing my credit card details, I received a message on the screen stating, "You're not eligible for an Azure account." and no other explanation.

Nivee 80 Reputation points

2023-09-07T09:28:11.2366667+00:00
Contact Azure Support:

Your first step should be to contact Azure support directly. Microsoft Azure has a dedicated support team that can assist you in resolving account creation issues. You can typically reach out to them through the Azure Support Portal or by contacting their customer support.

Double-Check Your Information:

Review the information you provided during the sign-up process. Ensure that all details, including your name, address, and credit card information, are accurate and match the information associated with your credit card. Sometimes, discrepancies can lead to account creation issues.

Verify Eligibility:

Azure account eligibility can vary based on factors such as geographic location, age, and other criteria. Make sure you meet the eligibility requirements for Azure services in your region. Some Azure services may have age restrictions or other limitations.
Vinodh247 35,141 Reputation points MVP Volunteer Moderator

2023-09-09T06:22:11.83+00:00

Vigilija: Did any of the suggestions worked? did you had a chance to check?

1 answer

Your answer

Nivee 80 Reputation points

2023-09-07T09:28:11.2366667+00:00

Contact Azure Support:

Your first step should be to contact Azure support directly. Microsoft Azure has a dedicated support team that can assist you in resolving account creation issues. You can typically reach out to them through the Azure Support Portal or by contacting their customer support.

Double-Check Your Information:

Review the information you provided during the sign-up process. Ensure that all details, including your name, address, and credit card information, are accurate and match the information associated with your credit card. Sometimes, discrepancies can lead to account creation issues.

Verify Eligibility:

Azure account eligibility can vary based on factors such as geographic location, age, and other criteria. Make sure you meet the eligibility requirements for Azure services in your region. Some Azure services may have age restrictions or other limitations.
Vinodh247 35,141 Reputation points MVP Volunteer Moderator

2023-09-09T06:22:11.83+00:00

Vigilija: Did any of the suggestions worked? did you had a chance to check?

Answer 1

Vinodh247 35,141 MVP Volunteer Moderator

Hi Vigilija: Pls use a new email account and a different credit card. In few instance we might have signed up the current email and credit card already in the past which might cause this error.

Please 'Upvote' and 'Accept' as answer if the reply was helpful. This will be benefitting other community members who face the same issue.

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"You're not eligible for an Azure account"

1 answer

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