Windows File explorer crashes on search Windows 11 Bug

Question

My File Explorer continuously crashes, whenever i attempt to perform a SEARCH within the SEARCH BAR inside the File Explorer. This issue has been seen on my Windows 11 pro version, i use another Win10, no issue noticed there.

Please someone check the attached EVENT logs and help me to resolve this issue.Windows crash logs.evtx.txt

Answer 1

Hello

Thank you for your question and reaching out.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
    ->  C:\Windows\Temp
    ->   %USERPROFILE%\AppData\Local\Temp

3. To troubleshoot any issues that may arise, use the Windows Search and Indexing troubleshooter. To use the troubleshooter, perform the following steps:

Select Start, then Settings > System > Troubleshoot > Search & Indexing > Advanced. Run the troubleshooter.

4. Rebuild the search index in Windows 11. Navigate to Search > Searching Windows > Customise search locations > Advanced > Rebuild by right-clicking the Start menu and selecting Settings from the menu.


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Answer 2

Hello

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234