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Won’t accept letters when trying to enter recovery key

Yvette Watson 5 Reputation points
2023-09-06T03:11:54.33+00:00

Unable to type letters in tab for recovery key

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups

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  1. Anonymous
    2023-09-06T05:21:03.3633333+00:00

    Hi Yvette Watson

    BitLocker Recovery Keys are all numeric. If you are unable to type letters in the recovery key box, it is because BitLocker recovery keys consist of 48 numbers and do not contain characters. If you are still unable to type in the recovery key box, try pressing the fn+num lock key at the same time. Alternatively, you may be mistaken with Bitlocker’s key code and key id. Your Bitlocker key Id has numbers and letters and Key ID it’s just number.

    About how to find Bitlocker recovery key, please refer to:

    https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

    Hope the information is helpful.

    Best Regards,

    Hania Lian

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