Raw data not showing for IoT Edge device in Azure IoT Central

Matthew Pass 30 Reputation points
2023-09-06T11:14:10.7066667+00:00

I'm not seeing any mapped raw data entries for IoT Edge devices, but I do see raw data for devices that aren't IoT Edge enabled.

IoT Edge device with no mapped raw data:IoT Edge device not showing data

Standard device showing mapped raw data:

Standard device showing raw data

Furthermore, if I expand an event that was sent (in this case a property that is being set correctly as I'm showing it in one of the device views), the content is empty - no mapping to the property and no unmodelled data:Reported property event with no data

Thinking this might be down to something wrong in my code, I ran through the 'Connect an IoT Edge device to your Azure IoT Central application' tutorial which had the same results - no mapped raw data being displayed but the telemetry was getting through and being displayed in a view.

Does anybody have any ideas on what's going wrong?

Azure IoT Edge
Azure IoT Edge
An Azure service that is used to deploy cloud workloads to run on internet of things (IoT) edge devices via standard containers.
540 questions
Azure IoT Central
Azure IoT Central
An Azure hosted internet of things (IoT) application platform.
344 questions
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Accepted answer
  1. LeelaRajeshSayana-MSFT 13,466 Reputation points
    2023-09-12T20:23:01.28+00:00

    Hi @Matthew Pass Greetings! I have tested the tutorial link you have shared Connect an IoT Edge device to your Azure IoT Central application and could view the raw data under the IoT Central device pane. Please review the below images.

    Scenario 1: No device template assigned

    Screenshot 2023-09-12 160812

    Since there is no device template assigned, the data is categorized as unmodeled data.

    Scenario 2: After assigning the device template

    User's image

    I could see the raw data in the appropriate fields. Please let us know if this is not your observation when you tested the edge device by following the steps in the tutorial.


    If the response helped, please do click Accept Answer and Yes for the answer provided. Doing so would help other community members with similar issue identify the solution. I highly appreciate your contribution to the community.

    1 person found this answer helpful.

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  1. Matthew Pass 30 Reputation points
    2023-09-13T15:22:16.84+00:00

    As of today, the raw data started to be displayed.

    I've no idea why - I didn't make any changes on my end. I'm hoping it was just a behind-the-scenes update to IoT Central in the region where my application is hosted.

    <shrug/>