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Can't connect to corporate WiFi, Event logs shows the reason as: Explicit Eap failure received.

NH 0 Reputation points
2023-09-06T19:28:14.55+00:00

Hello Community Members,

Newly installed/build and upgraded Windows 11 can't correct to corporate Wi-Fi. below is the event log for the Microsoft-Windows-WLAN-AutoConfig. My Windows version is Windows 11 Pro 22H2. the issues are not with 1 single machine it is with all the Windows 11 we tried.

Log Name: Microsoft-Windows-WLAN-AutoConfig/Operational

Source: Microsoft-Windows-WLAN-AutoConfig

Date: 9/5/2023 1:56:18 PM

Event ID: 8002

Task Category: AcmConnection

Level: Error

Keywords: (536870912),(1024),(512)

User: SYSTEM

Computer: ComputerName.DomainName.com

Description:

WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Intel(R) Wi-Fi 6E AX211 160MHz

Interface GUID: {ec286845-149c-42ed-bb50-ee0c1f92d8ec}

Connection Mode: Automatic connection with a profile

Profile Name: Corp-WiFi

SSID: Corp-WiFi

BSS Type: Infrastructure

Failure Reason: Explicit Eap failure received

RSSI: -40

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,648 questions

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  1. Wesley Li 8,855 Reputation points
    2023-12-25T08:40:27.9133333+00:00

    Hello,

    Have you tried to delete the WLAN profile and then reconnect your corporate WIFI?

    Best Regards,

    Wesley

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