Unknown error when trying to add ad account

Question

Hello,

I'm facing an issue when trying to create ad account and I have no relevant error message to know what I'm doing wrong.

Here is a TrackingId of a failed request: 19ebc18c-2520-4f32-965b-92f38a980d97

And the error message: Invalid client data. Check the SOAP fault details for more information

I'm setting all mandatory fields for AddAccountRequest: CurrencyCode, Language, Name, ParentCustomerId, PrimaryUserId, BusinessAddress

Can you help me ?

Thanks :)

Answer 1

Hello,

There is something really strange, because when I connect to my MCC, I can see that accounts were actually created, although the API throws me a soap error.

For example, here is another Tracking ID error 772ff62a-c964-4338-9b18-f865131d6de6. And yet, an account was created (F110NPVB).

I didn't mentioned it in previous message, but I'm using PHP sdk with 13.0.17 version of the API.

Any ideas ?