Microsoft Professional Support Credit Card Payment

Reber, Björn 0 Reputation points


we are trying to open a ticket via Microsoft Professional Support (pay-per-incident) with our Live-ID.

Unfortunately, when making a credit card payment, we always receive the following error message:

"The tax calculation was not successful, please try again later".

We are trying to open the ticket from Germany with a German credit card.

Does anyone have a solution for this problem?

Thanks in advance for your answers.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Dave Patrick 393.7K Reputation points MVP

    Try calling the global customer service numbers.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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