Event 69 AppModel-Runtime after in place upgrade Windows server 2012 to 2016

Question

Hi,

After in place upgrade server 2012 to 2016 i just have one problem.

I have some error with appmodel-runtime like : Échec 0x490 lors de la modification de l'état du runtime AppModel du package windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy pour l'utilisateur XXX.

I have this message with lots of other applications but these are applications that I don't use (like xboxgame for example) but I can't delete these errors.

Someone has already encountered this problem and could help me make my event viewer cleaner please

Thanks for the help.

Answer 1

Hello

I’m sorry to hear that you’re experiencing this issue. Here are a few steps that might help you resolve the AppModel Runtime errors:

1.Open the Run dialog box by pressing Windows Key + R.

2.Type regedit and press Enter.

3.Navigate to the following path in the Registry Editor:

\\HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WINEVT\\Channels\\Microsoft-Windows-AppModel-Runtime/Admin

4.Double click on “Enabled” to change its value from 1 to 0.

5.Close the Registry Editor and restart your system.

After performing these steps, check if the AppModel-Runtime Event ID 69 error is gone. Please back up your registry before making any changes to avoid potential issues.